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Admin – The Necessary Business Stuff

By August 16, 2019 No Comments
We love talking to you about our services here at Pepper so you can learn about how many different things we do! The BS (business stuff) doesn’t need to be yours alone! 

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We offer amazing services like blogging, newsletters, social media, public relations, and client touchpoints, among many others. But we also do a ton of admin work! Read on. 

Email management

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The overwhelming inbox is something that every entrepreneur has to deal with and it can be daunting. You know the feeling I’m talking ‘bout. You log into your inbox and it is slammed with 100’s of inquiries, newsletters, and even junk. So. Much. Junk. Well, we can handle it! Pepper offers email management where your dedicated Project Manager can check your emails and respond to inquiries in a timely manner. We can send price lists and even attach your availability if they are asking about dates. We won’t open anything personal and we won’t delete anything unless you’ve given us specific instructions to do so. We promise it will feel so amazing to be able to go into your email at any given time and know that your team has been giving your clients the best service possible, freeing you up to rock your work/life balance! 

Workflow

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You know that thing you have in your head with all the steps you follow for each client? Yeah…we want you to get that onto paper (virtual paper) if you don’t yet!  From the beginning of the working relationship to the post-event follow-up, it is imperative that nothing gets missed! We can work within the CRM you already have and polish it up, or we can build you one once we have all your deets. We love managing client interactions with responsive inquiries, questionnaires, contracts, and invoices and this is all done seamlessly with a kickass workflow! We can also build canned emails right into your workflow that sound exactly like you so it’s just a hop, skip, and a click to making your clients feel as important as they are. Having a workflow designed perfectly to you and your brand will bring so much peace of mind, not to mention ensure your client has the best experience possible. Having everything flow effortlessly will leave you feeling like the biggest badass, promise! 

Contracts & Invoicing

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Aka the “dreaded paperwork”. This is another one of those things that is so necessary for a successful business but not necessarily something you need to do. At Pepper, we can get your contracts drafted (and signed, sealed, delivered) and get your invoices paid on time. And we will make sure you’re getting paid on time as well! This is exactly the BS we were talking about when we said that you don’t have to handle it on your own. It’s all in the details and we know how important they are, so let us take this off your shoulders. You can rest easy knowing that your clients have all the appropriate documents and that everyone is getting paid (and paying) on time!  

Hopefully this has given you a glimpse into some of Pepper’s administrative services and how we can help you be the most successful and happy human and entrepreneur! We crush the BS, you run your kickass creative business! And that, my friends, is why we are BFFs. 

 

Kelsey Munson

Badass Assistant to the CEO

Pepper – Your Badass Business BFF Inc. 

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